Privacy Policy

Last Updated: 04/03/2026

Kaduceus (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit www.mykaduceus.com (the “Website”) and use our services.

1. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our Website
• Patients and prospective patients
• Individuals who communicate with us electronically

This Policy describes how we handle Personal Information and Protected Health Information (PHI) in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

2. HIPAA Compliance

Kaduceus complies with applicable provisions of HIPAA and related federal and state privacy laws.

When we collect or maintain Protected Health Information (PHI), we:

• Limit access to authorized personnel only
• Use PHI solely for permitted treatment, payment, and healthcare operations
• Maintain safeguards to protect confidentiality and security
• Enter into Business Associate Agreements (BAAs) where required

Where applicable, PHI is handled in accordance with our Notice of Privacy Practices.

3. Information We Collect

We may collect the following types of information:

     1. Personal Information

• Name
• Email address
• Phone number
• Date of birth
• Mailing address
• Payment information

     2. Health Information (PHI)

• Medical history
• Prescription information
• Treatment plans
• Consultation notes
• Lab results

     3. Technical Information

• IP address
• Browser type
• Device information
• Cookies and analytics tools such as Google Analytics or similar services

4. How We Use Information

We use collected information to:

• Provide medical consultations and services
• Facilitate prescriptions and treatment
• Process payments
• Communicate regarding appointments and services
• Improve website functionality
• Comply with legal and regulatory requirements

We do not sell Protected Health Information.

5. Security Safeguards

We implement administrative, technical, and physical safeguards to protect Personal Information and PHI, including:

Administrative Safeguards

• Access controls and role-based permissions
• Employee confidentiality agreements
• HIPAA training programs
• Access to systems containing Protected Health Information is monitored and restricted to authorized personnel with a legitimate business need.

Technical Safeguards

• Encryption of data in transit (SSL/TLS)
• Secure hosting environments
• Firewalls and intrusion detection systems
• Multi-factor authentication where applicable

Physical Safeguards

• Secure data centers
• Restricted office access
• Secure disposal of documents

While we use commercially reasonable security measures, no system is completely secure. In the event of a data security incident involving Protected Health Information (PHI), Kaduceus Pharmacy will comply with applicable breach notification requirements under federal and state law.

6. Disclosure of Information

We may disclose information:

• To healthcare providers involved in your treatment
• To pharmacies fulfilling prescriptions
• To payment processors
• To service providers under appropriate confidentiality agreements
• As required by law or regulatory authorities

All third-party partners that may access Protected Health Information are required to enter into appropriate Business Associate Agreements (BAAs) and comply with applicable privacy and security requirements.

7. User Rights

Depending on applicable federal and state privacy laws, including where applicable the California Consumer Privacy Act (CCPA) and similar state laws,, you may have the right to:

• Access your Personal Information and PHI
• Request corrections to inaccurate information
• Request restrictions on certain disclosures
• Request an accounting of disclosures
• Withdraw consent where applicable
• Request deletion of certain non-medical personal data

Requests may be submitted to:

shahad@mykaduceus.com

We will respond in accordance with applicable law.

8. Cookies & Tracking Technologies

We use cookies and analytics tools to:

• Improve website functionality
• Monitor site performance
• Understand visitor behavior

You may disable cookies in your browser settings, though this may affect website functionality.

9. Data Retention

We retain Personal Information and PHI for as long as required to:

• Provide services
• Comply with legal obligations

• Meet regulatory record retention requirements

Medical records are retained in accordance with applicable federal and state law.

10. Jurisdictions Served

Kaduceus Pharmacy provides services only in jurisdictions where the pharmacy is appropriately licensed or authorized to dispense medications in accordance with applicable law.

11. Information From Finors

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have questions regarding this Privacy Policy or your privacy rights, please contact:

Kaduceus

Email: shahad@mykaduceus.com

Phone: (470) 831-7220

Website: www.mykaduceus.com